Where I've made things

"Jack looks at the narrative design of our ecosystem—bridging user needs with business needs in functionality consistent with our brand and industry best practices."
Denis Griffith
"I have had the pleasure of working with only a few such capable people in my life… An absolutely brilliant designer."
Leon Elperin
eBay, inc.
"A rare combination of left- and right-brain thinking, Jack excels at crafting intuitive user experiences from complex data models."
Chad Alderson
"His ability to do top-notch work, combined with superior verbal and written communication skills, truly sets him apart."
Garth Lewis

Case Studies

Reinventing the eBay Careers Portal

As a company invested in global business leadership, eBay inc. needs a careers site that delivers a world-class candidate experience, reflects the new eBay Inc. shared purpose and clearly demonstrates eBay’s brand position as an innovative...

ebay giving works for charity screenshot

UX & The Bottom Line: Charity Impact

Let's start with a surprising and very strong data point about users at checkout on eBay: personalization drives up to 20X more funds raised per impression vs. "non favorite charity" placements. Clearly, users who have a favorite charity are far...